Privacy Policy
Last update: 15.03.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website Vale Vaultshire (the "Website").
We uphold the following principles:
In the interest of transparency, here's how we process and collect your personal information:
We believe you should be able to make informed decisions about how your Personal Data is used and processed. That's why we've created this website. We use various methods and procedures to provide you with relevant information about Personal Data usage.
If we determine that you need specific details, we'll provide the information at the appropriate time.
We're happy to answer any questions and provide clarifications regarding any legal limitations that may apply. Please contact us via email at: info@vale-vaultshire.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'), enhancing site functionality, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and conducting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
To exercise your rights regarding your Personal Data, take advantage of our key safeguarding tools:
To help you exercise your rights, we have substantial resources in place. Contact us at any time to request information about your personal data. We can modify or delete it, cease using it for specific or general purposes, or transfer it to you or a third party. We're committed to accommodating your requests.
Secure your Personal Data:
Whilst we cannot guarantee absolute security of your Personal Data, we remain committed to employing a range of methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data we collect from individuals and how we process, share, and protect that information. Personal data refers to information relating to an identified or identifiable natural person — someone who can be directly identified or recognised through a combination of information we hold or can access. We define "processing" as any operation involving the use or collection of personal data, including its management, structuring, and storage. Our services are intended for general audiences and are not designed for individuals under the age of 18. We do not knowingly collect information from anyone younger than 18 or permit such persons to use our services. Should we become aware of any information relating to children, we will delete it as soon as possible.
2. What personal Data Do We Have on You?
When you access our services and channels, or visit our website, we collect your Personal Data. We may request your Personal Data in certain circumstances, or we may gather it by analysing your use of our services and channels, or by receiving information from our third-party partners.
3. There is no requirement to disclose personal information to the company, and this carries no consequences.
However, you're not obliged to provide Us with any personal data. In certain circumstances, if you choose not to supply Us with personal data, We may be unable to offer the Services or enable users to access the website.
4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and browser type), the language you used, software crash logs, and device information. The information we collect is not personally identifiable and cannot be used to identify you.
Personal Data We Receive From You: any personal data you provide to us at your own discretion when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms to Facilitate Trade: this information includes your full name, address, telephone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the Company for the purposes outlined in this section, in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a valid legal basis. The legal grounds on which the Company may process your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process personal data to pursue their legitimate interests. For example, this may be necessary to improve Our Services or to defend against legal claims.
- Processing must meet an obligation of law.
Get in touch with us via email for further information about the processing required to protect our legitimate interests.
Below is a summary of the reasons and legal grounds we may use to process your personal data.
Scope
Legal Basis
We may request your personal information to share with third-party providers when you ask us to, in order to help you gain access to digital trading services.
You have consented to the processing of your personal data for one or more purposes.
2. To address your requests, questions or concerns
We need your Personal Data to help us respond to any enquiries you may have about our Services.
We need to process your personal data to protect the legitimate interests of the Company or a third party.
3. To fulfil any legal obligation — we process Personal Data to meet administrative, judicial, and legal requirements.
To ensure compliance with legal obligations, processing is required.
4. To improve Our Services, we may use your Personal
Data. This includes, amongst other things, any crash reports or technical issues we collect in relation to the Services.
The processing of personal data is necessary to protect the legitimate interests of the Company or a third party.
5. To stop fraud and misuse of Our Services
We need to process personal data to pursue the legitimate interests of the Company or a third party.
6. To perform and manage activities that align with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and related operations.
We may need to process your data where it is in the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different matters.
We need to process personal data to pursue the legitimate interests of the Company or a third party.
8. To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and policies.
We need to process personal data to protect the legitimate interests of the Company or those of a third party.
6. Transfer of Personal Data to Third Party
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, as well as to analyse user experience and IP address information.
At your request, we can provide your Personal Data to third-party trading platforms. Your Personal Data will be shared with such trading platforms in accordance with their respective privacy policies. Please note that your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to obtain the resources necessary to enhance and improve the products and services we offer to our customers.
Where necessary to protect the rights or assets of third parties, the Company is permitted to disclose Personal Data to regulatory authorities, local authorities, or other official bodies.
We may additionally share your Personal Data with prospective investors, buyers, lenders to the Company, or other entities within our group of companies in connection with any proposed transaction (including the transfer or sale of Company assets or those of any group entity) or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other group entity.
7. Cookies and services from third parties
Third-party services, such as those providing advertisements on our website or analytics companies, may be utilised. These companies may also use cookies or other technologies.
Cookies are small text files placed on your device each time you visit or access the website. We use cookies to gather information about your preferences and browsing habits to improve your user experience, remember your preferences, and personalise the products and services we think you'll enjoy. Cookies are also used for statistics and analytics purposes.
Some cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognise you as a returning user and allow you to return to the website more easily.
Types of Cookies:
They may be used by us based on their purpose:
The type of cookie
Cookies are absolutely necessary
Scope
These cookies are essential for you to access the features you've requested and to navigate our website. We use cookies to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data. This allows you to navigate around the website, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you're logged into the site. They are automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognise you each time you visit our site and to save your preferences.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you're logged in to the site. They're automatically erased when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to gather statistical data on site performance and to help enhance your experience. They also allow us to conduct analysis on our website.
Additional Information
Cookies store anonymous data that is not linked to any identifiable person. Some cookies are removed when you close your browser, whilst others remain indefinitely.
Cookies are blocked, or removed
To block or remove cookies, you'll need to adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that certain features or functions of the Website may not operate as expected if this occurs.
ONLINE TRACKING NOTICE
This service currently does not support do-not-track signals.
8. The retention of your personal data
We retain your personal data for as long as necessary to fulfil the purpose of processing, as outlined in this Policy, or for longer periods as permitted by applicable law, regulations, and court orders.
We'll share your information with third-party trading platforms for an initial period of 12 months. Should you consent, we'll continue sharing your data for a further 12 months.
We regularly review the personal data we hold to ensure it remains necessary and relevant.
9. Transfer of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country or to international organisations). The Company takes all necessary steps to safeguard your personal data and ensure that data subjects can assert their rights and access effective legal remedies.
These protections and safeguards are available to all those who reside in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of data protection for Personal Data transfers, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made in accordance with a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was completed in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view the clauses adopted by the European Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it employs to protect your Personal Data when transferred to third-party countries or international organisations. Please contact us at info@wealthwaydigital.uk for further details.
10. Security of Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration. We cannot guarantee that your Personal Data will remain secure without risk of error. We are not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data, including those resulting from transmission errors, unauthorised access by third parties, or other circumstances beyond our control. Where required by law or other obligations outside our control, we may be obliged to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control how third parties handle the security of your Personal Data. No data transmission over the internet is completely secure. The Company cannot guarantee the security of Personal Data you transmit to us online.
11. Hyperlinks to websites belonging to third party websites
The website contains links to third-party sites and applications that operate independently of the Company. We are not responsible for how these external websites or apps collect or process your Personal Data. This Policy does not apply to activity conducted through such third-party platforms.
Before accessing or using any third-party website or application, we recommend that you review their privacy policies. We also encourage you to exercise caution when sharing your Personal Data with them.
12. Modifications to this Policy
Before visiting any third-party websites or apps we recommend, please read their privacy policies carefully before deciding to access or use them. We also advise that you exercise caution when sharing any Personal Data with them.
13. Your rights with respect to your personal information
You are entitled to request that we verify the accuracy of the Personal Data being collected about you, correct any inaccuracies, and delete all Personal Data that we no longer require. You may also restrict the scope and types of Personal Data processing.
If you are a resident of the EEA, please refer to this page:
These rights are available to you in relation to the Personal Data you provide. You may exercise these rights by sending an email to the address below.
Access rights
The Company is able to verify the accuracy of Personal Data being processed about you. If requested, you are able to access your Personal Data.
The Company will supply an electronic copy of the Personal Data currently being processed at no cost. We may charge a reasonable fee for any additional copies. The data will be made available electronically, if you request it.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If the request would be detrimental to another person's rights and freedoms, the Company may refuse to comply with the request or limit its ability to fulfil it.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You are entitled to request that any incomplete or inaccurate Personal Data concerning you be corrected, taking into account the purpose for processing.
Right to erasure
The following reasons apply: (a) Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by us or a third party; (d) Personal Data are processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation of the Company.
This right does not apply if the processing is necessary (a) to fulfil an obligation required by law under European Union law or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns regarding the accuracy of your Personal Data, you can ask the Company to restrict the processing of your Personal Data.
If you request that Personal Data be restricted, it may only be retained if you give consent, or in order to establish, exercise or defend legal rights, or to protect the rights of another natural person, or for a reason of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on consent or a contract to which you are a party, you have the legal right to access and review your Personal Data that you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. Your right to erasure is not affected by exercising your right to data portability. The right to transfer data does not interfere with the rights or freedoms of anyone else.
Right to object
You have the right at any time to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on these legitimate interests. If we can establish compelling legitimate grounds for processing Personal Data, we will not be able to continue processing unless you can demonstrate that they are outweighed by your rights, freedoms or interests, or the establishment, exercise or defence of legal rights.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for us to process Personal Data about you at any time. This will not affect the legality of any processing that was dependent upon your consent prior to the withdrawal.
You are entitled to lodge a complaint with the supervisory authority that oversees you.
You may lodge a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights in relation to Personal Data concerning you, as detailed in this section.
We will provide you with the information relating to your rights within one month of receiving your request. This timeframe may be extended to two months if necessary, depending on the nature and volume of requests. We will notify you of any extension and the reasons within one month of receiving your request.
Unless it conflicts with the provisions of this section, the information you request will be provided free of charge. If the request is unfounded, excessive or repetitive, we may charge a reasonable fee to cover the administrative costs of providing